Refund & Cancellation Policy – Houses of Honor, Inc.
At Houses of Honor, Inc., every contribution directly supports our mission to serve community heroes. Because of the immediate impact of these funds and resources, we maintain the following policy:
Donations
All donations made to Houses of Honor, Inc. are final and non-refundable.
As a nonprofit organization, donations are applied directly toward our programs, events, and initiatives that benefit community heroes.
We encourage donors to review their contribution details carefully before submitting. If you believe a donation was made in error (such as a duplicate transaction), please contact us within 3 business days, and we will review the request.
Event Tickets & Sponsorships
All event registrations, sponsorships, and related purchases are final and non-refundable.
If you are unable to attend, your purchase will be considered a donation supporting our mission.
Merchandise
All merchandise purchases are final sale and are not eligible for refunds or exchanges.
If you receive a defective or incorrect item, please contact us within 5 days of receipt, and we will work with you to resolve the issue.
Cancellations
Once a transaction has been completed, it cannot be canceled. Please review all details prior to submitting your purchase or donation.
Contact Us
If you have questions regarding your transaction, please contact us at: